Frequently Asked Questions
What services does HVI specialize in?
HVI specializes in trenchless pipe repair and rehabilitation, including sectional point repair, mechanical spot repair, lateral repairs, sewer jetting, and sewer televising. Our focus is solving underground problems with minimal disruption, faster timelines, and lower overall cost compared to full replacement.
How does HVI handle environmental concerns?
We commit to sustainable practices by using eco-friendly materials, minimizing waste, and complying with environmental regulations.
What types of projects do you typically work on?
We work on commercial, municipal, industrial, and private-sector projects, as well as select residential jobs when trenchless repair is the right solution. Most of our work comes from excavation contractors, plumbers, property managers, and municipalities who need a reliable underground partner.
Do you work with other contractors or only direct clients?
Both. A large portion of our work comes from contractor partnerships where we act as the trenchless specialist on their project. We’re comfortable working behind the scenes or directly with the end client, depending on what works best for you.
Do you replace pipes, or only repair them?
Our specialty is spot repair and rehabilitation, not full open-cut replacement. When replacement is truly the best option, we’ll tell you—but in many cases, trenchless repair can extend pipe life 20–50+ years without tearing up pavement, concrete, or landscaping.
How do I get a quote for my project from HVI ?
Download Caleb's contact to schedule a detailed consultation or simply send him a text.
Does HVI partner with other contractors and firms for projects?
Yes, we frequently collaborate with various industry experts to provide comprehensive solutions.
How do you determine if trenchless repair is the right solution?
Every job starts with sewer televising and inspection. We identify the exact issue, show you the footage, and walk through your options. If trenchless repair makes sense, we’ll explain why. If it doesn’t, we won’t force it.
Why should we choose HVI over other trenchless companies?
Because we combine:
- Experienced operators
- Modern trenchless equipment
- Clear communication
- Contractor-minded problem solving
We don’t oversell, we don’t disappear mid-project, and we don’t complicate things. Our goal is simple: solve the problem, protect your reputation, and keep projects moving.
Client Testimonials
Commercial Property Manager
“We were preparing for an expensive, disruptive replacement before HVI came in, inspected the line, and offered a trenchless repair option. It saved time, money, and headaches for everyone involved. Solid crew and very professional.”
Excavation Contractor
“We bring HVI in whenever a project needs sewer inspection or trenchless repair. They’re reliable, honest, and easy to work with. Exactly what we want in a specialty subcontractor.”
Municipal Project Coordinator
“What stood out was how well they explained the problem and the fix. No pressure, no confusion. The work was clean, efficient, and done right the first time.”
Facility Maintenance Director
“HVI responded quickly, diagnosed the issue, and completed the repair without tearing up the site. That alone made them worth calling and we’ll probably use them again.”
General Contractor
“You can tell their team takes pride in their work. They didn’t just patch the problem they made sure the repair would last. That level of care is rare to see especially in young generation.”